Privacy Policy

Within this Privacy Policy, any mention of "you" means any person who may provide information to us, to our customers or to our Site. If you have any comments or suggestions, we would be happy to receive them at the address of our agents or at sales@souqms.com . This privacy policy describes how we collect and use your personal data (under certain circumstances). It also mentions the procedures to ensure the privacy of your information. Finally, this policy outlines the options available to you regarding the collection, use and disclosure of personal data. By visiting the site directly or through another site, you agree to the applications detailed in this policy. Protecting your data is very important to us. Your name and other information about you is used in accordance with the privacy policy. We will collect information where necessary or if it is directly relevant to our transactions with you. We will retain your data if we are required by law or to use it for the purposes for which it was collected.


You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a private online account accessed by username and password.


1. The data we collect

We may need to collect your information if you wish to place an order for a commodity from our site.


We collect data necessary to secure any potential demands that may arise later and to provide you with our services. For example, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, mobile number, fax number, payment details, any payment card details or bank account details.


The information you provide is used to provide you with information about the products and services we have available to you, to verify your online financial transactions and to manage your own account. This information is also used in the process of checking the uploading of data from the site, identifying the visitors of the site, developing the designs of the pages of the site and / or its contents and allocating them to users. We carry out numerous demographic research and send useful or requested information to the user. Email us to provide you with details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.


We may acknowledge your name and address to a third party in order to deliver your purchase order (e.g., delivery agent or supplier).


We may contact you on your phone number to inform you of any update regarding the status of your order or any announcement of our latest discounts and promotions.


Our agent manages online financial transactions. What you need to do is provide accurate and non-misleading information to the agent or site, and you should always update it and notify us of changes.


We may be able to store details about your current order on our site but we cannot withdraw them directly for security reasons. By logging in to your account on the website, you can see the information and details of your purchases that you have ordered or will make soon. You can also manage your address details, bank details and any newsletter you have subscribed to. You should also undertake to treat your personal data confidentially and do not make it available to unauthorized third parties. We can only access this information about any liability resulting from the misuse of passwords unless this misuse is caused by our error.


Credit cards and protection from electronic fraud

We may use competent parties to protect your data from electronic fraudulent fraud to help us approve the orders of customers placed on the site. Below is a brief guide on how these entities use your data. Please contact us if you would like to know more information about this or about the fraud protection agencies associated with us. Your data is used in the following ways:


We will search the FPA for information on requests placed on the site.


We will use the information provided by us from the FPA to help us confirm your application details on the Site.


If you send false or inaccurate information and set up a fraudulent case, the case will be transferred to the FPA.


Other uses of your personal information

We may use your personal information in surveys and marketing research, as you wish, for statistical purposes with complete confidentiality and you have the right to withdraw at any time. We do not send any answers to third parties. Your email address is only disclosed if you wish to participate in contests. We keep the answers to surveys in a place that is completely separate from your own email.


We may send you information about us, about the site or other sites, about our products, sales, offers, sales, brochures, etc. in connection with our subsidiaries or partners. If you do not wish to receive this additional information (or any part thereof), please click on the "unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven business days of receiving your notification. We will contact you to inquire about the information while it is not clear.


Some data, while maintaining the privacy and confidentiality of the site, may be used for other purposes including checking their location and following their visit to the site or links in the email while